Technical Author (Contract), Jobs, Hampshire, Basingstoke, 460

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curriculum vitae

/ˈviːtaɪ; ˈvaɪtiː/
noun (pl) curricula vitae
1. an outline of a person’s educational and professional history, usually prepared for job applications CV

Word Origin
Latin, literally: the course of one’s life

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Technical Author (Contract) - Basingstoke

Information Technology - Technical Author
Ref: 460 Date Posted: Monday 16 Oct 2017
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Technical Author - £280 per day - Hook, Hampshire

This is a system integration project therefore programme is to integrate the infrastructure with GFE components and this role is to write effective associated System Management Manuals.

Day to Day Responsibilities

  • Updating of existing technical handbooks for Command Control Systems.
  • Authorship from scratch of new Chapters, Annexes or Addenda covering any new capability or system extension. The manual set covers User (application related processes); System Management (architecture, system administration, configuration, setting to work, backup & recovery, LAN/WAN, clients and peripherals); and System Deployment (set-up and tear down, interconnections, disaster recovery).
  • Research each task from available information, carry out ‘hand-on’ investigations, define and detail user and administrative processes with appropriate screen shots, produce accompanying illustrations as drawings or digital images, confirm functionality and verify the procedures. This will involve direct liaison with developers/engineers, liaison with the end customer and final production of high quality deliverable documentation.

Essential Skills

  • Knowledge and understanding of IT systems including basic architectural principles, standard methods of operation, system administration tasks and equipment/system connectivity.
  • System administrator knowledge of MS Windows Server 2003/2008 and/or MS Exchange 2010.
  • Experience of technical authorship within an IT/Government environment with an onus on customer deliverable manuals.
  • Ability to pro-actively gather information from developers/designers.
  • Ability to determine processes from briefings, re-inforced through hands-on investigation and documented at an appropriate level of detail and understanding.
  • Ability to ‘translate’ information unambiguously into quality manuals using simple, clear English.
  • Ability to ‘see-beyond’ an issue and discover hidden details, options or alternative methods to tasks and processes and then capture and communicate them through written media.
  • Skilled in the use of MS Word, Adobe Acrobat and drawing/graphics packages including Visio and Paint Shop Pro.
  • Familiar with the system and software development lifecycle.

Desirable Skills

  • Knowledge of Active Directory (AD)
  • Understanding of server Virtualisation.
  • HM Forces background/knowledge.
  • Team worker in a pressurised environment.

Personal Competencies

  • Enthusiastic and flexible attitude to work
  • Willingness to work in a team to meet tight project deadlines
  • Good written and verbal communication skills
  • Ability to write documents in terms that can be understood by non engineers

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