Switchboard Operator, Jobs, London, Wimbledon, 635


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curriculum vitae

/ˈviːtaɪ; ˈvaɪtiː/
noun (pl) curricula vitae
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Latin, literally: the course of one’s life

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Switchboard Operator - Wimbledon

Healthcare - Healthcare
Ref: 635 Date Posted: Sunday 15 Apr 2018
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We are looking for a Switchboard Operator to join a large NHS organisation. This will be to provide telephony and face to face support across the Trust. 

Responsibilities:

  • To receive and direct telephone calls through the hospital switchboard quickly and efficiently
  • Handling challenging switchboard calls/walk ins and escalating to management as appropriate
  • To follow direction from management regarding current and future working practices including introduction of service improvements and KPIs
  • To have knowledge of medical terminology
  • Action calls from GP's and other hospitals, assisting with all disciplines and levels of staff