Event Analyst circa £45k+, Jobs, London, 612

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Event Analyst - circa £45k+ - London

Ref: 612 Date Posted: Tuesday 13 Mar 2018
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SceneOne has an exciting opportunity to join a new Global IT client which has been named by LinkedIn as a ‘Top Attractor’ of the best talent in the UK market.  

Due to continued growth, we are looking for an Event Analyst to support a major UK Government programme from their location in central London.


You will be responsible for the effective day to day running of all alerting (both reactive and proactive) within SIAM based on the ITIL Management framework.  

Key Responsibilities include:

  • Act as the central point for all Event Management activities
  • Implement robust management procedures and communications channels
  • Identify issues and risks associated with the process and present solutions
  • Escalation point for any events that fall outside of the process, these then need to be aligned to existing operation and service levels
  • Work with SIAM project teams to advise and implement the appropriate alerting to meet service requirements
  • Work with SIAM Supplier Towers to review their current and new alerting requirements
  • Develop strong relationships with key team members across multiple levels of SIAM and partner Supplier Towers
  • Reporting requirements to facilitate monthly service reviews


  • Strong knowledge of Event Management tools such as SCOM, BMC, MicroSoft System Centre including SCOM, SCORCH & SCCM, & BMC BPPM (ProactiveNet)
  • Strong general knowledge of IT infrastructure environment(s)
  • ITIL Foundations certified
  • Understand and work effectively in an IT Service Management environment
  • Ability to work in an environment with evolving requirements and dynamic schedules
  • Excellent communication skills
  • Strong analytical skills and ability to develop and recommend solutions
  • Strong experience in writing and presenting service reports

This is a really exciting opportunity for an Event Analyst that has the determination and drive to deliver on a challenging role.

The Package:

A competitive basic salary of £45k+ depending on experience, with extensive learning, development and progression opportunities and a generous benefits package. 

For more information please send your CV to aisha.jamil@sceneone.uk.com or call 0141 899 0056.