SceneOne offers a complete range of skills and knowledge of Credit Card and Payment Processing services.
Consultant experience
SceneOne is staffed by highly experienced cards and payments consultants who have worked with a number of leading credit issuers and payment processing providers both domestically and internationally.
Credit card system migration and development programmes
We can provide expertise across all aspects of credit card system migration and development programmes, focussing on but not limited to:
- Originations – card applications, decisioning, plastic and PINs
- Payments – direct debits, debit card payments, balance transfers, faster payments, BACS
- Customer Service – customer verification, account enquiries, customer updates, service requests, payments and refunds, lost and stolen, account retention, complaints, customer self servicing (online).
- Correspondence – statements and letters
- Credit Risk and Fraud – credit limits, authorisations, transactional fraud
- Collections – debt management, debt recovery
- Finance and Management Information – operational accounting, data warehouse
- Data Migration
Programme Delivery Support includes:
- Programme/Project Management
- Business Analysis
- Systems Analysis
- Solutions Architecture
- Test Management
- Testing
For more information, please contact Magdalena Gaiya.